Resolved incident

Errors in provisioning new instances

Engine Yard · None · Started

Duration
49m
Severity
None
Status
Resolved

Summary

None · Resolved

Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Engine Yard

    Our engineers are investigating an issue that some customers have encountered while provisioning new instances.

  2. Monitoring

    Engine Yard

    Our engineers identified the issue and have deployed a fix. We are monitoring the situation. If you have encountered the error, please retry provisioning again.

  3. Resolved

    Engine Yard

    Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.