Resolved incident

403 Forbidden callback errors

Engine Yard · Major · Started

Duration
23h 33m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Engine Yard

    We are currently investigating an issue causing 403 Forbidden callback errors, which are resulting in failed Chef runs and broken deployments. Our team is actively working to identify the root cause and restore full functionality.

  2. Monitoring

    Engine Yard

    We have successfully implemented a fix for the issue that caused errors, and our systems are now operating normally. All impacted services are fully restored, and we have verified that the issue is no longer reproducible. We will continue to closely monitor system performance and provide another update within the next 24 hours

  3. Resolved

    Engine Yard

    The incident has been resolved.