Resolved incident

Environments with incorrect app master label

Engine Yard · Minor · Started

Duration
1h 50m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issues related to application instance roles should now be resolved. If you do experience any issues at this point feel free to submit a support ticket.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Engine Yard

    We are currently investigating an issue with the labeling of the app master instances. An environment should have 1 and only 1 app master instance. If your clustered environment has more or less than 1 app master instance you will be unable to deploy currently. We are currently working to resolve this issue. If you are impacted please submit a ticket. If impacted please do NOT add instances or apply changes at this point.

  2. Identified

    Engine Yard

    We have identified the underlying issue and the platform should again be operating normally. If you do experience further issues please do reach out to us.

  3. Monitoring

    Engine Yard

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Engine Yard

    The issues related to application instance roles should now be resolved. If you do experience any issues at this point feel free to submit a support ticket.