Resolved incident

eybackup process failing

Engine Yard · Major · Started

Duration
47h 18m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Engine Yard

    We are currently investigating an issue with the eybackup process. Our team is actively working to identify the root cause and implement a fix.

  2. Identified

    Engine Yard

    We have identified the issue, and our team is working on a final fix.

  3. Monitoring

    Engine Yard

    Our team has investigated and fixed the issue. If backups are still failing, please perform a Chef run and test again—this should resolve the issue.

  4. Resolved

    Engine Yard

    This incident has been resolved.