Resolved incident

Error When Installing or Updating on Epic Games Store

Epic Games · Minor · Started

Duration
72h 31m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Epic Games

    We're working to resolve an error some Epic Games Store players on Windows 10 have seen when updating or installing games. We'll share an update as soon as we have a fix.

  2. Resolved

    Epic Games

    We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing