Resolved incident

OpenAI Models Returning 431 Errors

Factory · Minor · Started

Duration
5h 2m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We deployed a backend fix for the errors affecting OpenAI models and have confirmed that error rates returned to normal. Users can resume normal usage; no Factory CLI or Desktop update or other action is required.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Factory

    OpenAI models may return 'Error: 431 status code (no body)'. We are in communication with OpenAI and awaiting resolution.

  2. Monitoring

    Factory

    We continue to investigate 431 errors from OpenAI models. We advise temporarily switching to non-OpenAI models for uninterrupted workflow.

  3. Monitoring

    Factory

    To mitigate the issue, users encountering 431 errors should update to Factory CLI `0.188.0` or newer, or Desktop `0.145.0` or newer

  4. Resolved

    Factory

    We deployed a backend fix for the errors affecting OpenAI models and have confirmed that error rates returned to normal. Users can resume normal usage; no Factory CLI or Desktop update or other action is required.