Updates
Resolved
This incident has been resolved.
Monitoring
Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.
Monitoring
We have deployed another potential fix and are monitoring results.
Identified
This issue is now occurring on regions other than SJC. We are still working on a fix.
Identified
The issue has been identified and we are rolling out mitigations.
Investigating
We are investigating intermittent API failures for users connecting near SJC.