Partial Outage in ORD

Resolved

Started

Lasted 1h 11m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We've identified the issue as a networking hardware failure impacting a subset of hosts at one of our Upstream providers in ORD. We are working with our provider to restore connectivity.

  4. Investigating

    We are investigating an issue with one of our upstream providers in ORD. Machines across a subset of hosts may be unreachable or not running correctly. Deploys with machines on these hosts may fail at this time. Some Managed Postgres clusters in ORD region may be unavailable or see connectivity issues at this time.