Networking Issues in GRU

Resolved

Started

Lasted 40m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    Our upstream provider has implemented a fix. Network performance in GRU has normalized.

  3. Identified

    We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.

  4. Monitoring

    Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.

  5. Investigating

    We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.