Elevated latency and packetloss in North American regions

Resolved

Started

Lasted 47m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Network performance issues between North American regions have resolved and we're continuing to monitor.

  3. Investigating

    We are currently investigating intermittent spikes of increased latency and packet loss between North American regions over the past hour. Users may see degraded network performance on traffic in and out of the IAD and SJC regions at this time. We are working with our upstream networking providers to investigate and mitigate these issues.