[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 1 month ago

   Front

   We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.

2. Investigating

   about 1 month ago

   Front

   We are continuing to investigate the issue.

3. Monitoring

   about 1 month ago

   Front

   We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.

4. Resolved

   about 1 month ago

   Front

   This incident has been resolved.