Delays receiving emails from Gmail and Office channels in [us-west-2]

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   8 months ago

   Front

   Some customers are experiencing delays in inbound messages being received from Gmail and Office channels (typically 2-4 minutes of delay). We are currently scaling up our systems to address this.

2. Investigating

   8 months ago

   Front

   Delays have been reduced, but remain slightly elevated. We are continuing to investigate.

3. Investigating

   8 months ago

   Front

   Office delays have been resolved. Gmail delays have reduced further (to approximately 1 minute).

4. Monitoring

   8 months ago

   Front

   Delays are resolved for both Gmail and Outlook channels. We're continuing to monitor to ensure we're at a stable steady-state.

5. Resolved

   8 months ago

   Front

   This incident has been resolved.