[us-west-2] Increased failure rate on public API

Resolved

Major impact

Started

Lasted 2h 16m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    The increased rate of errors has subsided as of approximately 10 minutes ago, but we are still determining the root cause.

  3. Investigating

    We are seeing an increase in 5xx errors on our public API in us-west-2 region, which may also affect the ability to send/receive messages on some channels.