[us-west-2] [by_company_00007] Customers may experience slowness in app loading

Resolved

Minor impact

Started

Lasted 3h 1m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have implemented initial mitigation measures and are seeing improvements in app loading times. Performance is gradually returning to normal levels. We are continuing to monitor the situation closely.

  3. Investigating

    We are currently investigating reports of increased loading times affecting a subset of our customers. Some users may experience slower than normal response times when accessing the app or navigating between pages.