Errors loading conversations

Resolved

Minor impact

Started

Lasted 14h 54m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We've rolled out a fix to the issue, all conversations should now load. Please reach out to support if you continue to experience any issues

  3. Identified

    We are rolling out the fix now

  4. Identified

    We believe we have identified the issue, currently working on implementing a fix

  5. Investigating

    We are currently investigating an issue that is causing errors loading conversations. We believe it is limited in scope to a subset of customers who use our slack integration