Delay importing new messages from Gmail

Resolved

Minor impact

Started

Lasted 1h 28m

View official incident ↗

Updates

  1. Resolved

    All channels should now be recovered

  2. Monitoring

    Continuing to monitor our backlog of messages, the majority of channels have recovered - but still have a small segment still catching up

  3. Monitoring

    Fixes are currently rolling out, we are monitoring backlog of unimported messages

  4. Identified

    We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix