Microsoft Office365 Incident

Resolved

Major impact

Started

Lasted 8h 47m

View official incident ↗

Updates

  1. Resolved

    Microsoft is still reporting service degradation, but it's not impacting Front. We'll continue monitoring the situation in case it changes.

  2. Monitoring

    Microsoft appears to have recovered, and we're no longer seeing any impact on Office 365 channels. All pending messages have been delivered. We're continuing to monitor the situation closely.

  3. Identified

    Microsoft Office365 is experiencing an outage affecting some Front channels: "Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services." Front is unable to send or receive messages for affected customers. Their status page is available at https://status.cloud.microsoft/.