Resolved incident

Microsoft Office365 Incident

Front · Major · Started

Duration
8h 47m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Microsoft is still reporting service degradation, but it's not impacting Front. We'll continue monitoring the situation in case it changes.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Front

    Microsoft Office365 is experiencing an outage affecting some Front channels: "Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services." Front is unable to send or receive messages for affected customers. Their status page is available at https://status.cloud.microsoft/.

  2. Monitoring

    Front

    Microsoft appears to have recovered, and we're no longer seeing any impact on Office 365 channels. All pending messages have been delivered. We're continuing to monitor the situation closely.

  3. Resolved

    Front

    Microsoft is still reporting service degradation, but it's not impacting Front. We'll continue monitoring the situation in case it changes.