App not loading [us-west-2][by_company_00008]

Resolved

Minor impact

Started

Lasted 35m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are currently investigating an issue where some users may be experiencing difficulties with the app not loading and some API calls timing out or returning errors. We are working to identify the cause and will provide an update shortly.