Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 2 years ago

   Front

   We're receiving some reports of customers having difficulties accessing Front, or delays in sending and receiving messages, in our eu-west-1 region. We're currently investigating.

2. Identified

   about 2 years ago

   Front

   We believe we've identified the problem which caused a temporary spike in API errors. We're seeing a return to normal levels, and are working on a root-cause fix.

3. Resolved

   about 2 years ago

   Front

   Application performance has appeared to return to normal for eu-west-1 users.