[by_company_00015] Delays on channel imports for a subset of us-west-1 customers
Resolved
Minor impact
Updates
Resolved
Backlogs are continuing to clear. Moving incident to resolved, though we will continue to monitor queue load and work to accelerate imports further.
Identified
We are beginning to see improvements in the backlogs.
Investigating
We are experiencing backlogs for the queues used to service channel mass imports, which may cause delays when bulk importing messages from newly connected channels. Our monitoring indicates fewer than 10 customers are impacted currently. We are investigating the issue.