Errors sending and receiving mail for [Office365] channels

Resolved

Critical impact

Started

Lasted 2h 39m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have deployed a fix and are monitoring the situation.

  3. Identified

    We are currently deploying a fix for this issue and expect to restore service within 30 minutes

  4. Identified

    We have identified the issue causing errors when sending and receiving mail for Office365 channels and are working towards a resolution.

  5. Investigating

    We are currently investigating errors sending and receiving email for Office365 channels