[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 1 month ago

   Front

   We're observing some Office 365 channels experience delays in sending and receiving messages. We're currently investigating.

2. Investigating

   about 1 month ago

   Front

   We are continuing to investigate this issue.

3. Investigating

   about 1 month ago

   Front

   We have established that channel sync error rate is <1%, but remains above our expected baseline rate. We are continuing to investigate.

4. Monitoring

   about 1 month ago

   Front

   We are seeing error rates return to normal. We are continuing to monitor the health of our systems.

5. Resolved

   about 1 month ago

   Front

   This incident has been resolved.