API Latency [eu-west-1][by_company_00006]

Resolved

Minor impact

Started

Lasted 3h 48m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Response times are stabilizing, though we continue to actively monitor the situation to ensure the issue is fully resolved.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    We are currently investigating reports of increased latency affecting a subset of customers in the EU region. Impact: Some customers in EU may experience slower response times or intermittent delays when using our app. Not all customers in this region are affected.