Resolved incident

Delays on generation of certain AI outputs

Front · Minor · Started

Duration
34m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Front

    We are experiencing a backlog with regards to the generation of certain AI outputs, including conversation summary and Smart QA/CSAT reviews. Some of these may take a few minutes longer to appear than normal. We are working on clearing the backlog.

  2. Investigating

    Front

    We are continuing to investigate this issue.

  3. Monitoring

    Front

    Backlog has reduced. We're continuing to monitor.

  4. Resolved

    Front

    This incident has been resolved.