Delays on generation of certain AI outputs
Resolved
Minor impact
Updates
Resolved
This incident has been resolved.
Monitoring
Backlog has reduced. We're continuing to monitor.
Investigating
We are continuing to investigate this issue.
Investigating
We are experiencing a backlog with regards to the generation of certain AI outputs, including conversation summary and Smart QA/CSAT reviews. Some of these may take a few minutes longer to appear than normal. We are working on clearing the backlog.