Incident with API Requests

Resolved

Minor impact

Started

Lasted 1h 48m

View official incident ↗

Updates

  1. Resolved

    On February 11, 2026, between 13:51 UTC and 17:03 UTC, the GraphQL API experienced degraded performance due to elevated resource utilization. This resulted in incoming client requests waiting longer than normal, timing out in certain cases. During the impact window, approximately 0.65% of GraphQL requests experienced these issues, peaking at 1.06%. <br /><br />The increased load was due to an increase in query patterns that drove higher than expected resource utilization of the GraphQL API. We mitigated the incident by scaling out resource capacity and limiting the capacity available to these query patterns. <br /><br />We're improving our telemetry to identify slow usage growth and changes in GraphQL workloads. We’ve also added capacity safeguards to prevent similar incidents in the future.

  2. Investigating

    We've observed recovery for the GraphQL service latency.

  3. Investigating

    We're continuing to remediate the service degradation and scaling out to further mitigate the potential for latency impact.

  4. Investigating

    We've identified a dependency of GraphQL that is in a degraded state and are working on remediating the issue.

  5. Investigating

    We're investigating increased latency for GraphQL traffic.

  6. Investigating

    We are investigating reports of degraded performance for API Requests