Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot

Resolved

Major impact

Started

Lasted 49m

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Updates

  1. Resolved

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

  2. Monitoring

    The issue affecting GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces has been mitigated. We are monitoring the service to ensure stability.

  3. Monitoring

    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

  4. Investigating

    Copilot is operating normally.

  5. Investigating

    Copilot AI Model Providers is experiencing degraded availability. We are continuing to investigate.

  6. Investigating

    We are experiencing degraded availability for GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces due to an issue with an upstream model provider. We recommend choosing another model or selecting Auto to continue using Copilot until the issue is resolved.

  7. Investigating

    We are investigating reports of degraded availability for Copilot