Incident with Issues and Webhooks

Resolved

Critical impact

Started

Lasted 55m

View official incident ↗

Updates

  1. Resolved

    On 2026-05-04 at 3:37:17 PM UTC we detected increased latency on issues resulting in timeouts, and elevated 500 errors on webhooks. A scheduled workload drove high utilization on the primary host of a critical datastore, saturating the connection pool. We paused the job to mitigate the problem at 4:40:05 PM UTC and have implemented measures to prevent recurrence.

  2. Monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

  3. Investigating

    Webhooks is operating normally.

  4. Investigating

    The degradation affecting Codespaces has been mitigated. We are monitoring to ensure stability.

  5. Investigating

    The degradation affecting Issues has been mitigated. We are monitoring to ensure stability.

  6. Investigating

    Pull Requests is operating normally.

  7. Investigating

    Pages is operating normally.

  8. Investigating

    Latency across services has normalized. We are continuing to investigate the root cause and prevent reoccurrence.

  9. Investigating

    Actions and Packages are operating normally.

  10. Investigating

    Git Operations is operating normally.

  11. Investigating

    Pages is experiencing degraded performance. We are continuing to investigate.

  12. Investigating

    Codespaces is experiencing degraded performance. We are continuing to investigate.

  13. Investigating

    Pull Requests is experiencing degraded performance. We are continuing to investigate.

  14. Investigating

    Actions is experiencing degraded performance. We are continuing to investigate.

  15. Investigating

    Pull Requests is experiencing degraded availability. We are continuing to investigate.

  16. Investigating

    Packages is experiencing degraded performance. We are continuing to investigate.

  17. Investigating

    Git Operations is experiencing degraded performance. We are continuing to investigate.

  18. Investigating

    We are investigating Increased latency and timeouts across multiple GitHub services.

  19. Investigating

    We are investigating reports of degraded performance for Issues and Webhooks