500 errors, CI checkout failures and slow page loadsDegraded Performance

Updates

1. Resolved

   5 months ago

   This issue is resolved and performance on GitLab.com has returned to normal.

2. Monitoring

   5 months ago

   We have identified the issue and taken action to correct the matter and are monitoring GitLab.com. We will provide further updates as information is available or when the issue is confirmed resolved.

3. Identified

   5 months ago

   We are continuing to investigate and work to resolve the degraded performance on GitLab.com

4. Identified

   5 months ago

   We have identified the cause of the increased error rate and are taking corrective action and monitoring the incident.

5. Investigating

   5 months ago

   We are continuing to investigate and look into the increased errors on GitLab.com

6. Investigating

   5 months ago

   We are investigating the cause, but the symptoms are: 500 errors, CI jobs can't check out repos, slow merge request page loading, slow page loading