GitLab Duo "Quota exceeded" ErrorsService Disruption

Resolved

Started

Lasted 1h 35m

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Updates

  1. Resolved

    All metrics confirm that the issue impacting GitLab Duo Agent Platform (DAP) is fully resolved, and we're marking this incident as closed. We appreciate your patience while we worked through it.

  2. Monitoring

    The cache is refreshed for some users, and we've received confirmation from a few customers that DAP is working again for them. We're keeping a close eye on metrics before marking this as fully mitigated.

  3. Investigating

    We've identified a feature flag on the Customers Portal as the likely cause of the issue affecting GitLab DAP. The flag has been disabled, and we're monitoring logs and metrics for recovery. Customers may continue to see errors due to cache duration. We'll confirm full resolution in the following updates.

  4. Investigating

    Our team is continuing to investigate the issue affecting GitLab Duo Agent Platform (DAP). We don't have new information to share at this time, but work is ongoing.

  5. Investigating

    We're currently investigating an issue affecting GitLab Duo. Some customers using the Duo Agent Platform (DAP) may be unable to access the service and are seeing a "Usage quota exceeded" error. Our team is actively looking into the cause.