Degraded performance for classic Duo chatDegraded Performance

Updates

1. Resolved

   10 months ago

   We observe no more error on Classic Duo chat and confirm successful responses in the UI. For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

2. Monitoring

   10 months ago

   We have deployed the changes to production. We're monitoring the situation. For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

3. Identified

   10 months ago

   We're deploying the revert change to production. For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

4. Identified

   10 months ago

   The cause of degraded performance has been identified. We are preparing a code change to revert the recent deployment that introduced the issue. A merge request has been opened to restore functionality: https://gitlab.com/gitlab-org/modelops/applied-ml/code-suggestions/ai-assist/-/merge_requests/4226 For further details, see gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059

5. Investigating

   10 months ago

   We are investigating degraded performance with classic Duo chat. Requests may fail intermittently at this time. For further details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21059