Degraded GitLab Duo PerformanceDegraded Performance
Resolved
Updates
Resolved
Duo performance has returned to normal so we are resolving this incident. If you're still experiencing Duo performance problems, please open a ticket with support. More information can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21726
Monitoring
GitLab Duo services, including Agentic Chat and Code Suggestions, have returned to normal operation. We're continuing to monitor to ensure stability.
Identified
We've identified the cause of the degraded GitLab Duo performance as an upstream provider outage affecting Claude models. Error rates are beginning to decrease as the upstream issue is being resolved. We'll provide further updates as the situation progresses.
Investigating
We're continuing to investigate degraded performance with GitLab Duo features, including Agentic Chat and Code Suggestions. This is linked to an ongoing upstream provider incident affecting Claude models. Switching to an alternative model may help as a workaround. We'll provide further updates as more information becomes available.
Investigating
We're currently investigating intermittent issues with GitLab Duo Agentic Chat and Code Suggestions. We'll provide updates as more information becomes available.