Duo Workflow and AI Gateway intermittent errorsPartial Service Disruption

Resolved

Started

Lasted 3h 48m

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Updates

  1. Resolved

    The fix has been deployed and we have not seen any more errors. This incident is now resolved.

  2. Identified

    This incident is pending a deployment to resolve the issue. We'll provide an update once it is deployed.

  3. Identified

    Our team is currently reverting some recent changes to resolve the issue.

  4. Identified

    Our team has identified the issue as related to a recent commit. Our team is discussing next steps. Users may also experience NotImplementedError with Code Review flows. More information will be available in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21529

  5. Investigating

    The cause for the intermittent errors is still under investigation.

  6. Investigating

    We are currently investigating an issue affecting Duo Workflow and AI Gateway for requests routed through GPT models. Users may experience errors using only gpt models on DAP. Engineering is currently investigating the issue.