Duo Agent Platform Flows not working for some projectsDegraded Performance

Resolved

Started

Lasted 15h 46m

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Updates

  1. Resolved

    This issue has been resolved and error rates have returned to normal. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

  2. Monitoring

    Error rates have decreased significantly following the fix. We are continuing to monitor the situation. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

  3. Identified

    We have merged a fix for the Duo Agent Platform Flow failures and it is awaiting deployment. Deployment is expected to take several hours. We will share our next update once the deployment is complete. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

  4. Identified

    We have identified the root cause of the recent Duo Agent Platform Flow failures and are deploying a fix. Customers should begin seeing improvements as the deployment completes. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

  5. Investigating

    We are investigating an issue where Duo Agent Platform Flows, including Duo Code Review, are not working on some projects. See issue for more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251