500 errors when fetching commits on GitLab.comService Disruption

Updates

1. Resolved

   3 months ago

   The error rate remains within normal thresholds and the issue is now resolved. Further details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729

2. Monitoring

   3 months ago

   The error rate has continued to remain within normal thresholds. We're continuing to monitor the error rate. Further developments can be read here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729

3. Monitoring

   3 months ago

   Our monitoring shows the error rate decreasing towards normal thresholds. We're continuing to monitor the incident. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729

4. Investigating

   3 months ago

   Investigation for the root cause of 500 errors while fetching commits on GitLab.com is still ongoing. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729

5. Investigating

   3 months ago

   We are still investigating the root cause for 500 errors while fetching commits on GitLab.com. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729

6. Investigating

   3 months ago

   We are investigating an issue causing a subset of requests to GitLab.com receiving 500 errors. We will provide updates as we learn more from our investigation. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729