GitLab Duo is unavailable on VSC and Web UIPartial Service Disruption

Resolved

Started

Lasted 4h 41m

View official incident ↗

Updates

  1. Resolved

    Duo is once again fully available from within the GitLab UI and Visual Studio Code.

  2. Monitoring

    Duo availability is back to normal. We are currently monitoring. See issue for details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21192

  3. Identified

    The issue has been identified to have been caused by a recent change. The change has been reverted and we expect Duo should be available for VSC and Web UI. See issue for details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21192

  4. Investigating

    GitLab Duo is still unavailable for all users in both the VSCode extension and the web interface. We are currently investigating. See issue for details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21192

  5. Investigating

    GitLab Duo is unavailable for all users in both the VSCode extension and the web interface. Attempting to use the agentic chat triggers an error: "GitLab Duo is already responding to this chat in another tab or location." See issue for details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21192