500 errors accessing repositoriesPartial Service Disruption

Resolved

Started

Lasted 2h 35m

View official incident ↗

Updates

  1. Resolved

    The issue has been resolved. The 500 errors when accessing repositories should not seen anymore and affected Git operations should work as expected. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041

  2. Monitoring

    To restore the service, we restarted the Gitaly process. We will monitor for any recurrence. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041

  3. Investigating

    We are currently investigating 500 errors when accessing repositories and Gitaly errors when pushing to a repository. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22041