Active incident

SSL Certificates Degraded

GoDaddy · Minor · Started

Duration
Ongoing
Severity
Minor
Status
Investigating

Summary

Minor · Investigating

Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    GoDaddy

    We are currently investigating an issue affecting the issuance and renewal of SSL certificates.

  2. Investigating

    GoDaddy

    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/rekey-my-certificate-4976

  3. Investigating

    GoDaddy

    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check

  4. Investigating

    GoDaddy

    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check