Travel Advice - Scheduled Emails Not Sent

Resolved

None impact

Started

Lasted 24h 5m

View official incident ↗

Updates

  1. Resolved

    The immediate issue of email alerts having not been sent has now been worked through by manually republishing the travel advice for the affected countries. We have tested and identified a workaround for avoiding a repeat of the issue, which has been communicated with the publisher. We will continue to investigate a permanent fix over the next few working days, but will close the incident in the meantime.

  2. Identified

    The issue has been identified, emails have now been sent following a manual publish, we are still investigating a fix

  3. Investigating

    We are continuing to investigate this issue.

  4. Investigating

    We are currently investigating this issue.