Resolved incident

Publishing API time-outs hampering publishing activity

GOV.UK · Minor · Started

Duration
40m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The number of concurrent processes was reduced which has resolved the issue. The Publishing API is processing requests at normal rates again.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    GOV.UK

    Publishing API database is currently struggling at full load while processing a large number of concurrent dependency resolutions. This is causing a cascade of problems for apps that use the Publishing API -- these are experiencing timeouts.

  2. Resolved

    GOV.UK

    The number of concurrent processes was reduced which has resolved the issue. The Publishing API is processing requests at normal rates again.