Resolved incident

Users experiencing intermittent errors on site search results

GOV.UK · Minor · Started

Duration
50h 26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have restored the full search functionality. The incident is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    GOV.UK

    Due to a dependency users may experience intermittent errors when using the search feature on GOV.UK. We are currently investigating the issue.

  2. Identified

    GOV.UK

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    GOV.UK

    A fix has been implemented. We are now using our backup search and are working with our external provider to get full functionality back up again.

  4. Monitoring

    GOV.UK

    A fix has been implemented. We are continuing to work with our search engine provider to restore the full search functionality.

  5. Resolved

    GOV.UK

    We have restored the full search functionality. The incident is now resolved.