Issue causing incorrect parts to be attached to some guides

Resolved

Minor impact

Started

Lasted 5h 34m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    We have fixed all but 3 documents, the editors of those documents will contacted directly with more information.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    Most documents have been fixed and have the correct parts, there are still a few remaining and we are still working to fix those.

  5. Identified

    We've identified the affected documents and are working on a fix to move the parts to their correct documents.

  6. Identified

    We've identified an issue with the Publisher application causing parts to appear attached to documents with type "Guide" they should not belong to. We're investigating the cause and will provide further updates soon.