Intermittent issues with user feedback sent via www.gov.uk/contact/govuk

Resolved

Minor impact

Started

Lasted 25h 12m

View official incident ↗

Updates

  1. Resolved

    Investigations suggest that the issues may just have been fallout from an earlier outage in the feedback system. We are currently seeing no additional problems.

  2. Monitoring

    We are monitoring the situation but currently no further anomalies in submitted issues have been detected.

  3. Investigating

    We're looking into in intermittent issues with feedback being sent via the feedback form on GOV.UK. There is no error on the user end when submitting but tickets are not appearing or are taking a long time to appear.