Resolved incident

Intermittent issues with user feedback sent via www.gov.uk/contact/govuk

GOV.UK · Minor · Started

Duration
25h 12m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Investigations suggest that the issues may just have been fallout from an earlier outage in the feedback system. We are currently seeing no additional problems.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    GOV.UK

    We're looking into in intermittent issues with feedback being sent via the feedback form on GOV.UK. There is no error on the user end when submitting but tickets are not appearing or are taking a long time to appear.

  2. Monitoring

    GOV.UK

    We are monitoring the situation but currently no further anomalies in submitted issues have been detected.

  3. Resolved

    GOV.UK

    Investigations suggest that the issues may just have been fallout from an earlier outage in the feedback system. We are currently seeing no additional problems.