Simple smart answer previews not working

Resolved

Major impact

Started

Lasted 1h 24m

View official incident ↗

Updates

  1. Resolved

    The issue with Simple Smart Answers has been resolved. The issue with redirects for Guides/Transactions is believed to be a long-standing issue unrelated to the incident and can be investigated further by the relevant teams in due course.

  2. Identified

    A change has been made that seems to have resolved the issue for Simple Smart Answers, but not for Guides.

  3. Investigating

    We are currently investigating this issue.