Intermittent error loading attachments

Resolved

Minor impact

Started

Lasted 19h 33m

View official incident ↗

Updates

  1. Resolved

    We have pushed a fix and assets are now rendering correctly. We are declaring the incident resolved.

  2. Investigating

    Some attachments are still erroring instead of loading. We are investigating and we'll update this page as soon as we know what the cause is.

  3. Monitoring

    A fix has been implemented and we are actively monitoring the results

  4. Investigating

    We’re looking into an issue causing some attachments to error instead of loading. We’ll update this page as soon as we know what’s causing it.