Intermittent failures of Whitehall scheduled publishing

Resolved

Minor impact

Started

Lasted 18h 18m

View official incident ↗

Updates

  1. Resolved

    We have triaged this issue to the relevant team to fix. Only a small subset of publications are affected, and 2nd line are able to manually publish affected editions as and when the issue occurs, meaning that the only user-visible impact is a small delay to a small proportion of scheduled publications. We are marking this incident as resolved now.

  2. Monitoring

    We are continuing to monitor this incident. If any scheduled publications fail out of working hours, our on-call staff will be able to manually publish them, usually within a few minutes.

  3. Investigating

    We are continuing to investigate this issue. We believe that the issue only affects Whitehall Publisher. 2nd line are able to manually publish affected publications when they become overdue, but we are working to address the root cause of the problem.

  4. Investigating

    We are looking into an issue with scheduled publishing on Whitehall. We will update this page when we have more information.