Resolved incident

Intermittent failures of Whitehall scheduled publishing

GOV.UK · Minor · Started

Duration
18h 18m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have triaged this issue to the relevant team to fix. Only a small subset of publications are affected, and 2nd line are able to manually publish affected editions as and when the issue occurs, meaning that the only user-visible impact is a small delay to a small proportion of scheduled publications. We are marking this incident as resolved now.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    GOV.UK

    We are looking into an issue with scheduled publishing on Whitehall. We will update this page when we have more information.

  2. Investigating

    GOV.UK

    We are continuing to investigate this issue. We believe that the issue only affects Whitehall Publisher. 2nd line are able to manually publish affected publications when they become overdue, but we are working to address the root cause of the problem.

  3. Monitoring

    GOV.UK

    We are continuing to monitor this incident. If any scheduled publications fail out of working hours, our on-call staff will be able to manually publish them, usually within a few minutes.

  4. Resolved

    GOV.UK

    We have triaged this issue to the relevant team to fix. Only a small subset of publications are affected, and 2nd line are able to manually publish affected editions as and when the issue occurs, meaning that the only user-visible impact is a small delay to a small proportion of scheduled publications. We are marking this incident as resolved now.