A request to the Publishing API is timing out when attempting to publish a specific document.

Resolved

Minor impact

Started

Lasted 6h 23m

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Updates

  1. Resolved

    The issue has been resolved. As part of this fix, for a brief period this afternoon some HTML Attachments failed to save between 3:17pm and 3:43pm.

  2. Investigating

    We have identified the issue that was causing the issue. A fix has been deployed and is being monitored.

  3. Investigating

    We are aware of one Whitehall document that is timing out on publish, displaying a “Server Error” message to the user. They’re therefore unable to put their draft content live without developer intervention.