Resolved incident

A request to the Publishing API is timing out when attempting to publish a specific document.

GOV.UK · Minor · Started

Duration
6h 23m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue has been resolved. As part of this fix, for a brief period this afternoon some HTML Attachments failed to save between 3:17pm and 3:43pm.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    GOV.UK

    We are aware of one Whitehall document that is timing out on publish, displaying a “Server Error” message to the user. They’re therefore unable to put their draft content live without developer intervention.

  2. Investigating

    GOV.UK

    We have identified the issue that was causing the issue. A fix has been deployed and is being monitored.

  3. Resolved

    GOV.UK

    The issue has been resolved. As part of this fix, for a brief period this afternoon some HTML Attachments failed to save between 3:17pm and 3:43pm.