Investigating elevated database load in AWS Germany

Resolved

Minor impact

Started

Lasted 2h 24m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.

  3. Investigating

    We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.