Past incident

Errors when querying Prometheus datasource

Grafana · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Grafana

    A small number of customers with stacks in prod-us-central-4 are receiving "forbidden" errors when querying Prometheus data sources. We are investigating and will provide an update soon.

  2. Investigating

    Grafana

    We are continuing to investigate this issue.

  3. Monitoring

    Grafana

    We have put some mitigations in place which seem to have helped with the errors. We continue to monitor the results.