Resolved incident

IRM Performance Degradation in EU Region

Grafana · Minor · Started

Duration
2h 53m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Grafana

    We are currently investigating an issue affecting Grafana IRM in our EU region. Users may experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications. Our engineering team is actively investigating the issue and working to restore normal service. We will provide another update as more information becomes available.

  2. Identified

    Grafana

    We have identified the underlying issue affecting Grafana IRM in our EU region and are actively working to restore normal service. Users may continue to experience a degraded or unresponsive IRM UI, reduced availability of the public API, and delays in notifications while mitigation efforts are underway. Our engineering team is working to restore full functionality as quickly as possible. We will provide another update as more information becomes available.

  3. Resolved

    Grafana

    The issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.