Resolved incident
Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia
Grafana · None · Started
- Duration
- 5h 50m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Grafana
Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.
Monitoring
Grafana
A fix has been implemented and we are monitoring the results.
Monitoring
Grafana
The issue is currently resolved but we are continuing to investigate and monitor things at this time.
Resolved
Grafana
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.